Policies

Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, or Cash.

Privacy Policy
Your privacy is protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.